FAQ
Do you offer free shipping?
Yes, every order within Australia ships for free, with full tracking. No hidden fees at checkout.
How can I track my order?
As soon as your order ships you receive an email with your tracking number and a link to follow your package.
What is the return policy?
You can return items within 30 days of delivery. Approved refunds go back to your original payment method.
How can I make sure I choose the right size?
Compare the measurements in the description with a similar piece you already own. Still unsure? Email us and we will gladly help.
Can I change or cancel my order?
Email us as soon as possible at elenoraadelaide@gmail.com. If your order hasn't shipped yet, we'll do our best to change or cancel it.
I have an issue with my order. How can I contact you?
Email elenoraadelaide@gmail.com with your order number and we'll help you as quickly as we can.